Customer Service Specialist

Fremontmallneb

Customer order coordination
Transaction investigation
Inventory management
Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

Job Summary

  • Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right
  • Coordina y ejecuta la función de soporte operacional de todos los procesos relacionados con órdenes del cliente. Es el primer contacto en investigaciones de transacciones para el cliente, exactitud de pronósticos y administración del inventario de requerimientos.
  • Provee reportes de manera oportuna para apoyar a Clientes, Ventas, Marketing y Operaciones; en pronósticos, planes de envíos, ventas, OTD, niveles de safety stock e historia del producto.

Matching Summary

Customer We focus on our customers’ success Innovation We create better solutions Collaboration We create success together Inclusion We always interact with others respectfully Candor We are open and honest with one another Integrity We do the right things and do things right

Skills & Requirements

Must-have

  • Customer order coordination
  • Transaction investigation
  • Inventory management
  • Master Demand Plan maintenance
  • Sales and Operations meeting participation
  • Price list maintenance
  • Billing and collections resolution
  • Material returns coordination
  • Customer communication channels

Nice-to-have

  • Respectful interaction
  • Open and honest communication
  • Doing the right things
  • Teamwork
  • Proactive approach
  • Effective communicator
  • Problem-solving skills
  • Detail-oriented
  • Leadership potential
  • Decision-making ability

Key Requirements

  • 2 to 5 years of experience in customer service and/or manufacturing
  • Experience in data analysis, sales, and forecast
  • Advanced English level
  • Ability to read and interpret contracts and specification sheets

Work Rights

Not specified

Tailored Resume

Cover Letter