Contribute substantially to the development and implementation of standardized, best-in-class operational processes across all global Customer Resolution Services entities, ensuring consistency and seamless collaboration
Job Summary
Contribute substantially to the development and implementation of standardized, best-in-class operational processes across all global Customer Resolution Services entities, ensuring consistency and seamless collaboration.
Successfully lead and manage a portfolio of high-priority strategic projects as identified and prioritized by the CRS leadership team, ensuring on-time, on-budget, and scope-compliant delivery to realize intended business benefits.
Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”).
Matching Summary
Contribute substantially to the development and implementation of standardized, best-in-class operational processes across all global Customer Resolution Services entities, ensuring consistency and seamless collaboration.
Skills & Requirements
Must-have
Global Standardization
Efficiency and Process Optimization
Strategic Project Leadership
Performance Management
Strategic Data Analytics
Continuous Improvement
Nice-to-have
Customer Interaction
Innovation and digitalization opportunities
Accelerated development programmes
National and international mobility
Key Requirements
Bachelors’ degree in Business or applicable field or equivalent experience
6+ years of customer service experience
Advanced level and understanding of financials
Demonstrated knowledge with data and analysis
Demonstrated ability to develop business cases
Customer Services, Logistics, Shipping within the Aerospace sector