Chef D'équipe Expérience Client

Sephora USA Inc

Quebec, QC, CA
Base: 21.10 $ ca to 26.40 $ ca ph; bonus/equity: n...
On-site
Supervise sales floor teams
Execute sephora sales model
Provide exceptional customer service
Sephora USA Inc is seeking a Chef D'équipe Expérience Client for their Carrefour Laval store in Quebec, responsible for overseeing the sales floor and ensuring exceptional customer service. The ideal candidate should have 1-3 years of relevant experience, strong communication skills, and the ability to lead and develop a sales team

Job Summary

  • The Chef d'équipe Expérience Client is responsible for supervising all sales floor worlds in a Sephora store to ensure the store meets and exceeds company objectives.
  • The role involves ensuring team members execute Sephora's sales model correctly, provide exceptional customer service, and are trained on customer interaction technologies.
  • Sephora Canada offers comprehensive health and wellness benefits depending on eligibility and qualifications, with a commitment to reasonable accommodations and transparency in recruitment processes.

Matching Summary

Match Score: 85

Sephora USA Inc is seeking a Chef D'équipe Expérience Client for their Carrefour Laval store in Quebec, responsible for overseeing the sales floor and ensuring exceptional customer service. The ideal candidate should have 1-3 years of relevant experience, strong communication skills, and the ability to lead and develop a sales team.

Salary

Base: 21.10 $ CA to 26.40 $ CA per hour; Bonus/Equity: Not specified; Benefits: Comprehensive health and wellness benefits based on eligibility

Skills & Requirements

Must-have

  • Supervise sales floor teams
  • Execute Sephora sales model
  • Provide exceptional customer service
  • Manage in-store events
  • Train team on customer interaction technology

Nice-to-have

  • Strong verbal and written communication
  • Ability to build and develop teams
  • Entrepreneurial mindset
  • Respond timely to customer feedback

Key Requirements

  • 1 to 3 years similar retail experience
  • Experience in high volume store environment
  • Strong communication skills
  • Ability to recruit and develop store leaders

Work Rights

Not specified

Tailored Resume

Cover Letter