Latin America & Caribbean Client Service-investor Services, Avp

State Street UK

Santiago, Chile
Proficient in english and spanish
Build and maintain client relationships
Identify and resolve client issues
You will be a member of the LATAM Client Service team proficient in English and Spanish, building and maintaining strong relationships with internal/external clients and collaborating with teams to identify, analyze and proactively resolve issues

Job Summary

  • You will be a member of the LATAM Client Service team proficient in English and Spanish, building and maintaining strong relationships with internal/external clients and collaborating with teams to identify, analyze and proactively resolve issues.
  • Responsible for managing a team(s) of client service representatives, acting as a liaison between business units to ensure successful implementation of service deliverables and providing project management support for client related initiatives.
  • State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world, providing investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Matching Summary

You will be a member of the LATAM Client Service team proficient in English and Spanish, building and maintaining strong relationships with internal/external clients and collaborating with teams to identify, analyze and proactively resolve issues.

Skills & Requirements

Must-have

  • Proficient in English and Spanish
  • Build and maintain client relationships
  • Identify and resolve client issues
  • Prepare periodic reporting
  • Identify and report risk issues
  • Work during holidays and staggered shifts
  • Support internal business partners and clients

Nice-to-have

  • Client first mindset
  • Drive new initiatives forward
  • Increase knowledge and skill levels
  • Collaborative environment
  • Data driven decisions

Key Requirements

  • Minimum of 7 years of related experience
  • BS/BA degree required
  • English, Spanish and Portuguese are mandatory
  • Ability to work within a collaborative environment
  • Ability to manage and influence colleagues

Work Rights

Not specified

Tailored Resume

Cover Letter