Ld Tech Domain Svc

Unisys

Not specified
Subject matter expert
Client interaction
End to end ownership
Unisys is seeking a Lead Technical Domain Services professional to provide support and serve as a subject matter expert in a business process service area. The role requires strong problem-solving skills and the ability to manage complex inquiries while collaborating with clients and internal teams

Job Summary

  • Provides support and serves as a subject matter expert across a business process service area.
  • Takes end to end ownership of user issues, working with relevant internal and external stakeholders to ensure ultimate resolution.
  • Monitors and evaluates customer interactions and service delivery to ensure quality standards are met.

Matching Summary

Match Score: 75

Unisys is seeking a Lead Technical Domain Services professional to provide support and serve as a subject matter expert in a business process service area. The role requires strong problem-solving skills and the ability to manage complex inquiries while collaborating with clients and internal teams.

Skills & Requirements

Must-have

  • subject matter expert
  • client interaction
  • end to end ownership
  • quality standards monitoring
  • process improvement collaboration
  • vendor management

Nice-to-have

  • resolution of complex inquiries
  • seamless service delivery
  • sharing information

Key Requirements

  • 4-6 years experience
  • High School Diploma or GED
  • Technical certification or Associate Degree

Work Rights

Not specified

Tailored Resume

Cover Letter