Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Romania

Ulm, , Germany
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Customer relationship management
Service operations management
Technician performance management
** KONE Romania is seeking a Team Leader for their elevator repair business in Ulm, Germany, focusing on customer satisfaction, service operations, and team management. The ideal candidate will possess strong leadership skills and experience in the technical and service repair industry. **

Job Summary

  • The role is accountable for customer satisfaction through quality service, safety, and effective communication.
  • The position involves managing service operations, technician performance, and ensuring compliance with quality standards and local regulations.
  • KONE fosters an innovative and collaborative culture emphasizing employee engagement, sustainability, and ethical business practices.

Matching Summary

Match Score: 75

** KONE Romania is seeking a Team Leader for their elevator repair business in Ulm, Germany, focusing on customer satisfaction, service operations, and team management. The ideal candidate will possess strong leadership skills and experience in the technical and service repair industry. **

Skills & Requirements

Must-have

  • customer relationship management
  • service operations management
  • technician performance management
  • maintenance scheduling and routing
  • safety and compliance accountability
  • callout and service repair sales
  • third party inspection management

Nice-to-have

  • employee engagement focus
  • collaborative working culture
  • sustainability practices
  • ethical business conduct
  • career development opportunities

Key Requirements

  • technician hiring and selection experience
  • technician performance objective management
  • timesheet validation prior to payroll

Work Rights

Not specified

Tailored Resume

Cover Letter