Contact Centre Transformation - Executive Director

OCBC Bank

Singapore, Singapore
Leadership in customer engagement
Experience in contact centers
Driving transformation programmes
This role offers a unique opportunity to transform how we engage with millions of customers across Asia

Job Summary

  • This role offers a unique opportunity to transform how we engage with millions of customers across Asia.
  • You will be part of a leadership succession pathway, driving impact at both Singapore and regional levels.
  • Help people grow their assets, business, and investments.

Matching Summary

This role offers a unique opportunity to transform how we engage with millions of customers across Asia.

Skills & Requirements

Must-have

  • Leadership in customer engagement
  • Experience in contact centers
  • Driving transformation programmes

Nice-to-have

  • Inspirational leader
  • Future-ready mindset
  • Culture of continuous improvement

Key Requirements

  • 15+ years in leadership roles
  • Proven success in multi-market initiatives
  • Deep expertise in financial services

Work Rights

Not specified

Tailored Resume

Cover Letter