The Senior Manager leads a centralized support team responsible for delivering timely assistance to employees, vendors, and stakeholders across purchasing and invoice workflows
Job Summary
The Senior Manager leads a centralized support team responsible for delivering timely assistance to employees, vendors, and stakeholders across purchasing and invoice workflows.
This role emphasizes customer service, issue resolution, knowledge management, and continuous improvement while partnering cross-functionally to eliminate root-cause issues.
Comcast offers career opportunities across a wide range of locations and disciplines with a focus on innovation and revolutionizing industries in media and technology.
Matching Summary
The Senior Manager leads a centralized support team responsible for delivering timely assistance to employees, vendors, and stakeholders across purchasing and invoice workflows.
Skills & Requirements
Must-have
Procure-to-Pay support operations
Accounts Payable policy guidance
Service desk team leadership
Ticket triage and escalation management
Root cause analysis and resolution
Nice-to-have
Continuous improvement mindset
Cross-functional partnership skills
Digital solution adoption advocacy
Customer-centric service culture
Data-driven trend identification
Key Requirements
Bachelor's degree in Business, Accounting, Finance, or Supply Chain
5–7 years of experience in Accounts Payable or Procure-to-Pay
3+ years of experience supervising a customer support or financial operations team
Experience with ERP systems like Oracle, SAP, or Workday