Client Engagement Specialist Ii (on-site Raleigh, Nc)

Owens & Minor

Raleigh, NC, United States
Base: $75,000-$85,000 yr/; bonus/equity: not speci...
Customer relationship management
Clinical accuracy
Inventory health monitoring
The Clinical Support Specialist is responsible for the ongoing success, performance, and customer satisfaction of Owens & Minor’s Custom Procedure Tray (CPT) and kitting programs within an assigned customer base

Job Summary

  • The Clinical Support Specialist is responsible for the ongoing success, performance, and customer satisfaction of Owens & Minor’s Custom Procedure Tray (CPT) and kitting programs within an assigned customer base.
  • This role owns the day‑to‑day relationship with customers as it relates to CPT operations, clinical accuracy, inventory health, and continuous optimization.
  • Comprehensive benefits include healthcare plans, educational assistance, employer-paid life insurance and disability, and support for growing families.

Matching Summary

The Clinical Support Specialist is responsible for the ongoing success, performance, and customer satisfaction of Owens & Minor’s Custom Procedure Tray (CPT) and kitting programs within an assigned customer base.

Salary

Base: $75,000-$85,000 yr/; Bonus/Equity: Not specified; Benefits: Comprehensive Healthcare Plan, Educational Assistance, Employer-Paid Life Insurance and Disability, Voluntary Supplemental Programs, Support for Growing Family, HSA and 401(k), Paid Leave, Well-Being Programs

Skills & Requirements

Must-have

  • Customer relationship management
  • Clinical accuracy
  • Inventory health monitoring
  • Proactive communication
  • Issue resolution
  • Cross-functional collaboration

Nice-to-have

  • Continuous optimization
  • Exceptional service
  • Long-term program growth
  • Data synthesis
  • Problem-solving skills

Key Requirements

  • Minimum 2+ years of experience
  • Bachelor’s degree preferred or medical certification
  • Comfort working in OR and clinical environments
  • Strong verbal and written communication skills
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter