Job Summary

• You’ll start in one of our branches, supporting customers side‑by‑side.
• You’ll then transition to working from home, handling inbound calls and helping customers through a range of channels including social media, web‑chat and remote video appointments.
• We also offer a wide-ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance-related bonus Private medical benefit with BUPA Share schemes Benefits you can adapt to your lifestyle, such as discounted shopping 22 days’ holiday (increases over time), with bank holidays on top – pro rated for part time roles A range of wellbeing initiatives and generous parental leave policies

Matching Summary

Salary

Base: £29,920 - £30,670; Bonus/Equity: Annual performance-related bonus; Benefits: Pension contribution up to 15%, Private medical benefit with BUPA, Share schemes, 22 days holiday plus bank holidays

Skills & Requirements

Key Requirements

• Minimum of 12 months customer service experience
• Suitable home working environment
• Stable/secure Wi-Fi connection

Work Rights