Specialist, Business Process Outsourcing

Argo Group

Richmond, VA, US
Chicago: $77,000–$87,000; new york city: $87,000–$...
Drive operational efficiency
Partner with business units
Create clarity through documentation
Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units

Job Summary

  • Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units.
  • Partner with business units to set Service Level expectations and ensure our offshore teams meet (and exceed) performance goals.
  • This role gives you the opportunity to directly influence how our business units operate and how effectively our offshore teams support them.

Matching Summary

Drive operational efficiency by supporting outsourcing, process optimization, and automation initiatives across multiple business units.

Salary

Chicago: $77,000–$87,000; New York City: $87,000–$97,000; Richmond & Omaha: $70,000–$80,000; Bonus based on company and individual performance; Generous benefits package

Skills & Requirements

Must-have

  • Drive operational efficiency
  • Partner with business units
  • Create clarity through documentation
  • Monitor quality and resolve issues
  • Collaborate across the organization
  • Advanced MS Office skills

Nice-to-have

  • Solving problems and digging into data
  • Working closely with offshore teams
  • Making a real impact across the organization
  • Collaborative mindset

Key Requirements

  • 2-3 years underwriting, claims, or financial operations experience
  • 1-2 years business analysis experience
  • Experience working with vendors
  • Exposure to project management
  • Legally authorized to work in the United States

Work Rights

Not specified

Tailored Resume

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