Service Desk Engineer

SYSTEMSGO

Bengaluru, India
Competitive, based on experience
Not specified (assumed to be on-site due to job responsibilities)
It asset lifecycle management
Os imaging and provisioning
Itsm/cmdb ticket management
SYSTEMSGO is seeking a Service Desk Engineer in Bengaluru with a focus on IT asset management. The role involves managing the lifecycle of corporate IT assets, including tracking inventory, imaging devices, and coordinating logistics

Job Summary

  • Own the day-to-day lifecycle of corporate IT assets, ensuring accurate, secure, and timely delivery of equipment to users.
  • Perform on-site support and managed services, including device deployment, installation, configuration, and basic troubleshooting.
  • Ensure secure data wiping, encryption, and asset disposal according to policy, while maintaining records for audits and license compliance.

Matching Summary

Match Score: 85

SYSTEMSGO is seeking a Service Desk Engineer in Bengaluru with a focus on IT asset management. The role involves managing the lifecycle of corporate IT assets, including tracking inventory, imaging devices, and coordinating logistics.

Salary

Competitive, based on experience

Skills & Requirements

Must-have

  • IT asset lifecycle management
  • OS imaging and provisioning
  • ITSM/CMDB ticket management
  • Hardware diagnostics and repairs
  • Domestic and international shipping coordination

Nice-to-have

  • ITIL Foundation certification
  • Dedicated ITAM tools experience
  • Mobile device management policies
  • Vendor RMA and customs documentation

Key Requirements

  • 2-4 years' experience in IT support/asset management
  • Hands-on experience with OS imaging tools
  • Experience with ITSM/CMDB platforms
  • Strong hardware knowledge and basic repair skills
  • Experience arranging and tracking shipments

Work Rights

Not specified

Tailored Resume

Cover Letter