Apprentice, Client Operations Crm Tech

Sg360solutions

Crm and support functionality
User acceptance testing
Client interaction monitoring
Participate in project and application management duties to improve our internal tools and external client experience

Job Summary

  • Participate in project and application management duties to improve our internal tools and external client experience.
  • Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
  • Our benefits include: Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, Family Friendly Perks.

Matching Summary

Participate in project and application management duties to improve our internal tools and external client experience.

Skills & Requirements

Must-have

  • CRM and support functionality
  • User Acceptance Testing
  • client interaction monitoring
  • workflow guides
  • LEAN mindset

Nice-to-have

  • curiosity and shared belief
  • spirit of discovery
  • collaborate in close partnership
  • equitable future
  • making an impact

Key Requirements

  • undergraduate degree or certification
  • 1-2 years customer service experience
  • Salesforce or another CRM tool experience
  • strong quantitative, analytical and interpretive skills
  • excellent oral and written communication skills
  • excellent MS Office skills
  • strong organization, prioritization, problem identification, and problem solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter