At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters
Job Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
This job greets patients and guests in a courteous manner, initiates scheduling or check-in processes, and ensures accurate patient data for reimbursement while maintaining confidentiality.
The employer is an Equal Opportunity Employer committed to compliance with privacy, safety, and ethical standards.
Matching Summary
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters.
Skills & Requirements
Must-have
Patient scheduling and registration
Insurance verification and benefits knowledge
Point-of-service collections
Data entry and information retrieval
Customer service in healthcare
Knowledge of billing regulations
Use of Windows-style applications
Nice-to-have
Strong interpersonal skills
Conflict resolution abilities
Effective verbal and written communication
Organizational and time management skills
Ability to work collaboratively
Attention to detail and analytical skills
Adaptability to patient populations
Key Requirements
High school diploma or equivalent
Minimum 1 year healthcare or customer service experience
Preferred certifications: CHAM, CHAA, Medical Assistant
Knowledge of federal, state, and local billing regulations