Service Finance Servicing Rep. Ii

Truist Bank

Boca Raton, FL, United States
On-site
Resolve billing errors
Handle account adjustments
Support collections and customer service
Truist Bank is seeking a Service Finance Servicing Representative II for its Boca Raton, FL location. The role involves resolving billing errors, processing payments, and providing support to both the Collections and Customer Service teams, requiring strong organizational and communication skills

Job Summary

  • The Service Finance Servicing Representative II will be required to resolve billing errors, handle account adjustments and provide support to the Collections and Customer Service Representatives.
  • Key duties include processing third party account verifications, adjusting payments, late charges & fees, and updating system records.
  • The role requires a minimum of 3 years of experience in consumer financing with strong administrative, communication, and decision-making skills.

Matching Summary

Match Score: 85

Truist Bank is seeking a Service Finance Servicing Representative II for its Boca Raton, FL location. The role involves resolving billing errors, processing payments, and providing support to both the Collections and Customer Service teams, requiring strong organizational and communication skills.

Skills & Requirements

Must-have

  • resolve billing errors
  • handle account adjustments
  • support Collections and Customer Service
  • process third party account verifications
  • process payments, transactions and account adjustments

Nice-to-have

  • mentor less experienced representatives
  • provide overflow support
  • work well in a team environment
  • willingness to assist other team members

Key Requirements

  • High school graduate or equivalent
  • Minimum of 3 years of experience
  • Knowledge of consumer financing
  • Strong administrative experience
  • Knowledge of Microsoft Office Suite

Work Rights

Not specified

Tailored Resume

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