Sales Support Representative

Orthopedicjobs

Hybrid
Customer service environment experience
Crm/erp tools proficiency
Order and shipment coordination
Supports sales reps, project managers, and customers by managing key pre-/post-sales and pre-installation tasks

Job Summary

  • Supports sales reps, project managers, and customers by managing key pre-/post-sales and pre-installation tasks.
  • Project manages critical Customer Service initiatives and leads process-improvement efforts.
  • Collaborates with Sales and Customer Service leadership to track and help achieve monthly and annual sales goals.

Matching Summary

Supports sales reps, project managers, and customers by managing key pre-/post-sales and pre-installation tasks.

Skills & Requirements

Must-have

  • Customer service environment experience
  • CRM/ERP tools proficiency
  • Order and shipment coordination
  • Process improvement leadership
  • Hybrid work schedule
  • Sedentary work physical demands

Nice-to-have

  • Leadership and delegation skills
  • Strong analytical and problem-solving
  • Exceptional organization and multitasking
  • Effective prioritization and follow-through
  • Cross-functional collaboration
  • Service level compliance monitoring

Key Requirements

  • High School Diploma or equivalent
  • 2+ years customer service experience
  • Basic computer skills
  • Travel up to 10%

Work Rights

Not specified

Tailored Resume

Cover Letter