Customer Service Representative

PLS

Tucson, AZ, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system
PLS is seeking a Customer Service Representative in Tucson, AZ, responsible for delivering exceptional customer service and educating clients on financial products. The role requires a blend of strong communication skills, attention to detail, and the ability to work in a fast-paced environment

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Responsibilities include ensuring transactions comply with regulations, maintaining a balanced cash drawer, and resolving customer complaints.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in Tucson, AZ, responsible for delivering exceptional customer service and educating clients on financial products. The role requires a blend of strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system
  • customer complaint resolution
  • maintain neat store environment
  • English fluency required

Nice-to-have

  • English/Spanish bilingual is a plus
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication
  • Attention to detail and multi-tasking
  • Professional appearance and demeanor
  • Honest and integrity
  • Able to work flexible hours
  • Stand for extended periods
  • Lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter