Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data
Job Summary
Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data.
As a Sr CER you are an expert in sales enablement and customer experience. You handle customer inquiries and resolve highly complex support issues with the customer, vendor, and associate team members to help deliver an outstanding customer experience.
U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
Matching Summary
Through maximized platform utilization, our Customer Experience Representatives are focused on delivering and maximizing outcomes for aligned customers and their vendor(s) to include items such as: recruitment, training & enablement, end-customer acquisition, pipeline development, and upgrades/cross-sell initiatives utilizing platform data.
Salary
Base: $56,000.00 - $89,600.00; Bonus/Equity: Eligible for annual bonus or sales incentives and long-term incentives; Benefits: Healthcare, PTO, 401(k) with match, disability, life insurance, wellbeing benefits