$20.00ph - $22.50ph; not specified; 401(k) for pyr...
On-site
Warmth, compassion, empathy
Diplomacy under pressure
Multi-tasking and prioritization
Service Corp is seeking a Hospitality Services Associate in Whittier, CA, to provide compassionate support to grieving families while managing reception tasks in a fast-paced environment. The ideal candidate should possess excellent customer service skills and the ability to handle sensitive situations with warmth and empathy
Job Summary
Operate multi-line telephone console, greet grieving families and guests with warmth and sensitivity, and provide support to the Arrangement Directors and Family Service counselors.
Must be able to multi-task, set priorities, and organize work in a high paced environment while presenting warmth, compassion, empathy, good manners, and diplomacy.
Work seated for most of the day in a carpeted, air-conditioned reception area where grieving families come to make arrangements for their deceased loved ones.
Matching Summary
Match Score: 85
Service Corp is seeking a Hospitality Services Associate in Whittier, CA, to provide compassionate support to grieving families while managing reception tasks in a fast-paced environment. The ideal candidate should possess excellent customer service skills and the ability to handle sensitive situations with warmth and empathy.
Salary
$20.00/hr - $22.50/hr; Not specified; 401(k) for part-time associates working an average 20 hours a week
Skills & Requirements
Must-have
warmth, compassion, empathy
diplomacy under pressure
multi-tasking and prioritization
high level of communication
cultural sensitivity
basic PC skills
handling grief and sad emotions
Nice-to-have
bilingual a plus
previous reception experience
Key Requirements
Two years in a fast-paced customer service environment