Service Process Development Specialist (bilingual)

Toyota Canada

Scarborough, ON, Canada
Base: $75,700 - $99,300 cad annually; bonus/equity...
Hybrid
Bilingual in french and english
Customer service-oriented relationship building
Parts and service process implementation
Toyota Canada offers a hybrid work environment with a culture built on teamwork, flexibility, and respect, along with professional growth and development programs

Job Summary

  • Toyota Canada offers a hybrid work environment with a culture built on teamwork, flexibility, and respect, along with professional growth and development programs.
  • The role involves coaching dealers, developing industry-leading Parts and Service programs, maintaining operational metrics, and managing key After Sales projects.
  • The company provides a competitive compensation package including bonus, extended health and dental benefits, pension plan, vehicle discount, and paid time off benefits.

Matching Summary

Toyota Canada offers a hybrid work environment with a culture built on teamwork, flexibility, and respect, along with professional growth and development programs.

Salary

Base: $75,700 - $99,300 CAD annually; Bonus/Equity: Bonus included; Benefits: Extended health care, dental, pension, vehicle discount, tuition & fitness reimbursement, paid time off

Skills & Requirements

Must-have

  • Bilingual in French and English
  • Customer service-oriented relationship building
  • Parts and Service process implementation
  • Microsoft Office proficiency
  • Travel within Canada
  • Hybrid work environment

Nice-to-have

  • Automotive wholesale experience
  • Strong DMS and CRM knowledge
  • Data analysis proficiency
  • Project management skills
  • Continuous improvement focus
  • Teamwork and flexibility culture

Key Requirements

  • University Degree or College Diploma in Business or related discipline
  • Valid G Driver’s License
  • 5 years retail Automotive Parts and/or Service Operations experience
  • Bilingual French and English
  • 2 years automotive wholesale experience (asset)
  • Willingness to relocate to Vancouver, Calgary, Montreal or Halifax (asset)

Work Rights

Not specified

Tailored Resume

Cover Letter