Financial Aid Assistant Director - Enrollment & Retention | Financial Aid

University of Wisconsin-Whitewater

Whitewater, Wisconsin, US
Base: $68,000 - $74,000; bonus/equity: not specifi...
Financial aid program administration
Federal and state regulations
Customer service and communication
The Assistant Director assists the Director in providing direction and leadership for the day-to-day operations of the office, overseeing aspects of financial aid administration and aid programs

Job Summary

  • The Assistant Director assists the Director in providing direction and leadership for the day-to-day operations of the office, overseeing aspects of financial aid administration and aid programs.
  • Responsibilities include hiring, training, and supervising staff, developing and implementing policies, and serving as a liaison to federal, state, and professional agencies.
  • The position supports university recruitment, retention, graduation, and other student success goals, and participates in various university committees.

Matching Summary

The Assistant Director assists the Director in providing direction and leadership for the day-to-day operations of the office, overseeing aspects of financial aid administration and aid programs.

Salary

Base: $68,000 - $74,000; Bonus/Equity: Not specified; Benefits: Excellent benefit package

Skills & Requirements

Must-have

  • Financial aid program administration
  • Federal and state regulations
  • Customer service and communication
  • Staff supervision and mentoring
  • Policy development and implementation

Nice-to-have

  • Team player in fast-paced environment
  • Liaison with institutional stakeholders
  • Commitment to student success goals

Key Requirements

  • Bachelor's degree required
  • 3+ years financial aid experience
  • Extensive Title IV regulations knowledge
  • Experience with financial aid systems
  • Ability to lead and guide personnel
  • Strong customer service skills
  • Detail-oriented with time management skills
  • Familiarity with student information systems
  • Proficiency with Microsoft Office
  • Knowledge of FERPA and privacy laws

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter