Customer Service Intern

GEA Group

Frisco, TX, United States
Base: $19.00 - $26.00 ph; bonus/equity: discretion...
Onsite
Order management support
Customer communication
Freight calculation
This role will assist with quote creation, freight calculation, returns processing, and spare parts order status management, while ensuring an exceptional customer experience

Job Summary

  • This role will assist with quote creation, freight calculation, returns processing, and spare parts order status management, while ensuring an exceptional customer experience.
  • GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader.
  • At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 5 to over 11+ years.

Matching Summary

This role will assist with quote creation, freight calculation, returns processing, and spare parts order status management, while ensuring an exceptional customer experience.

Salary

Base: $19.00 - $26.00 per hour; Bonus/Equity: discretionary bonus and/or equity awards; Benefits: Not specified

Skills & Requirements

Must-have

  • Order management support
  • Customer communication
  • Freight calculation
  • RMA processing
  • Spare parts order status

Nice-to-have

  • Detail-oriented
  • Customer-focused
  • Sense of urgency
  • Strong organizational skills

Key Requirements

  • Currently enrolled in Business-related program
  • Proficient in Microsoft Office
  • Ability to learn ERP system (SAP)
  • Strong written and verbal communication
  • High attention to detail
  • Onsite work in Frisco, TX

Work Rights

Authorized to work in the U.S.

Tailored Resume

Cover Letter