It Service Manager - Us Client (olivos/barracas)

263

Olivos, Argentina
Not specified
4-5 years operation management experience
Service now ticketing system proficiency
Agile methodologies experience
PwC is seeking an IT Service Manager for its Olivos and Barracas locations in Argentina, focusing on managing IT operations and delivering quality IT services. The role requires at least 4-5 years of experience in operational management, incident management, and application maintenance, along with strong communication skills and advanced English proficiency

Job Summary

  • The role focuses on managing and maintaining technology infrastructure to ensure smooth operations and efficient delivery of IT services.
  • Candidates will oversee service delivery, monitor vendor compliance, and lead service recovery during major incidents.
  • The position offers exposure to the latest technologies including AI, Automation, and Cloud-based solutions while working across multiple teams.

Matching Summary

Match Score: 85

PwC is seeking an IT Service Manager for its Olivos and Barracas locations in Argentina, focusing on managing IT operations and delivering quality IT services. The role requires at least 4-5 years of experience in operational management, incident management, and application maintenance, along with strong communication skills and advanced English proficiency.

Skills & Requirements

Must-have

  • 4-5 years operation management experience
  • Service Now ticketing system proficiency
  • Agile methodologies experience
  • Advanced English skills for US clients
  • Application maintenance and support

Nice-to-have

  • Knowledge of AI and automation technologies
  • Cloud based technology exposure
  • Strong client relationship building skills
  • Ability to navigate ambiguous situations
  • Experience with vendor compliance monitoring

Key Requirements

  • At least 4 or 5 years of relevant experience
  • Experience with Service Now ticketing systems
  • Advanced English language proficiency
  • Understanding of Information Security standards

Work Rights

Not specified

Tailored Resume

Cover Letter