Front Desk Agent

Mondrian & Hyde Ibiza

Ibiza, Spain
On-site
Guest check-in and check-out
Revenue and service charge management
Daily cash register reconciliation
Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out

Job Summary

  • Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out.
  • We are looking for a minimum of 2 years of experience in the position, advanced English level, and experience in reservation management tools.
  • Join an innovative and fast-growing international group with a competitive package and many development opportunities, including great discounts on hotels and island businesses.

Matching Summary

Under the supervision of the Head of Reception, you will be responsible for welcoming guests upon arrival, providing efficient service from check-in, throughout their stay, and until check-out.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Revenue and service charge management
  • Daily cash register reconciliation
  • Customer service and issue resolution
  • Booking system management

Nice-to-have

  • Teamwork and collaboration
  • Creative and rewarding environment
  • Passion for hospitality experiences

Key Requirements

  • Minimum 2 years of experience
  • Advanced English level
  • Experience in reservation management tools
  • Reside or intend to relocate to Ibiza

Work Rights

Reside or intention of relocating to Ibiza

Tailored Resume

Cover Letter