Otisline Operator

Otis

Mirqab, Kuwait
Not specified (assumed in-office based on job location).
4 years call centre operations experience
2 years progressively increasing responsibilities
Fluent written and spoken english
Otis is seeking a Customer Care Champion for their Otisline Contact Center in Mirqab, Kuwait. The role involves managing customer calls, coordinating service responses, and maintaining records, with a focus on delivering exceptional customer service

Job Summary

  • The role serves as the primary interface between internal and external customers within the Otisline Contact Center Team.
  • Responsibilities include capturing client concerns, dispatching technicians, coordinating with service examiners, and generating daily reports in MIS.
  • Otis is a global industry leader employing 72,000 people committed to safety, ethics, and quality across more than 200 countries.

Matching Summary

Match Score: 80

Otis is seeking a Customer Care Champion for their Otisline Contact Center in Mirqab, Kuwait. The role involves managing customer calls, coordinating service responses, and maintaining records, with a focus on delivering exceptional customer service.

Skills & Requirements

Must-have

  • 4 years call centre operations experience
  • 2 years progressively increasing responsibilities
  • Fluent written and spoken English

Nice-to-have

  • Arabic language preference
  • Construction or engineering organization background
  • Ability to upskill into other areas

Key Requirements

  • Associate degree in Arts/Science or equivalent
  • Minimum of 4 years relevant experience in call centre operations
  • At least 2 years in positions of progressively increasing responsibilities

Work Rights

Not specified

Tailored Resume

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