It Business Systems Analyst

Terrible's Fernley

Las Vegas, NV, USA
On-site
Workday application support
Pdi application support
Troubleshoot application issues
Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner

Job Summary

  • Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner.
  • Monitor application performance, proactively identify system issues, and implement corrective actions to optimize functionality.
  • Conduct end-user training and provide guidance to promote effective adoption and utilization of applications.

Matching Summary

Provide technical support for enterprise applications by diagnosing, troubleshooting, and resolving issues in a timely and effective manner.

Skills & Requirements

Must-have

  • Workday application support
  • PDI application support
  • Troubleshoot application issues
  • Application performance monitoring
  • Develop knowledge base
  • End-user training

Nice-to-have

  • Continuous process improvement
  • Automation opportunities
  • Customer focus
  • Enthusiastic over-achievers

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • Minimum 2 years of experience
  • Experience with Workday and PDI preferred
  • Strong technical skills in application troubleshooting
  • Working knowledge of ITSM principles
  • Ability to obtain and maintain a valid Gaming License

Work Rights

Not specified

Tailored Resume

Cover Letter