Answering Service Agent

Answering Service Care

Margate, FL, United States
Fl: $16.00ph + bonus potential; nj: $18.00ph + bon...
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Professional call handling
Accurate message relay
Live chat support
** Answering Service Care is seeking an Answering Service Agent to join their team in Margate, FL. The role focuses on delivering exceptional customer service through call handling, appointment scheduling, and message relay within a supportive, people-first culture. **

Job Summary

  • Answering Service Care has been a trusted live answering service for more than 4,000 businesses nationwide for over 50 years.
  • The company is built on a people-first culture, where long-term relationships with both clients and employees are at the core of what they do.
  • Answering Service Care offers industry-leading training to build expertise across multiple industries and provides career stability and advancement opportunities.

Matching Summary

Match Score: 75

** Answering Service Care is seeking an Answering Service Agent to join their team in Margate, FL. The role focuses on delivering exceptional customer service through call handling, appointment scheduling, and message relay within a supportive, people-first culture. **

Salary

FL: $16.00/hr + Bonus Potential; NJ: $18.00/hr + Bonus Potential; NC: $15.00/hr + Bonus Potential; Benefits: Health/Dental/Vision, PTO, EAP, Childcare Reimbursement, Gym Membership Reimbursement

Skills & Requirements

Must-have

  • professional call handling
  • accurate message relay
  • live chat support
  • SMS support
  • email support
  • strong communication skills
  • excellent listening skills

Nice-to-have

  • people-first culture
  • long-term relationships
  • career growth opportunities
  • empathetic approach
  • patience under pressure

Key Requirements

  • intermediate to advanced computer skills
  • ability to multi-task
  • attention to detail

Work Rights

Not specified

Tailored Resume

Cover Letter