App Support Tech Lead Analyst - Vice President

Publix Serving (Civica)

System enhancements and problem resolution
Integration of functions
Risk and security issue identification
The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals

Job Summary

  • The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals.
  • Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.

Matching Summary

The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals.

Skills & Requirements

Must-have

  • System enhancements and problem resolution
  • Integration of functions
  • Risk and security issue identification
  • Advanced understanding of app support principles
  • Unix shell scripting and JAVA proficiency

Nice-to-have

  • Mobile development platforms (iOS, Android)
  • One-time password technology experience
  • ITIL framework familiarity

Key Requirements

  • 11 years experience
  • Bachelor’s/University degree, Master’s degree preferred
  • Experience supporting REST and SOAP API web services
  • Experience with Multifactor Authentication systems
  • Experience with Middleware Products
  • Proficient using basic technical tools and systems

Work Rights

Not specified

Tailored Resume

Cover Letter