Asistente De Service Desk

PwC

Windows operating system knowledge
Hardware and software troubleshooting
Ticket management and follow-up
The role involves providing remote and in-person technical support to internal users while managing assigned tickets

Job Summary

  • The role involves providing remote and in-person technical support to internal users while managing assigned tickets.
  • Candidates will be responsible for reviewing laptops, performing quality assurance on new equipment, and maintaining updated area instructions.
  • PwC fosters a diverse and inclusive environment that values differences and promotes equal opportunities for all individuals.

Matching Summary

The role involves providing remote and in-person technical support to internal users while managing assigned tickets.

Skills & Requirements

Must-have

  • Windows operating system knowledge
  • Hardware and software troubleshooting
  • Ticket management and follow-up

Nice-to-have

  • Intermediate English proficiency
  • Advanced Office suite skills
  • ITIL 4 certification

Key Requirements

  • Technical or university degree in technology
  • Intermediate to advanced English level
  • Desirable ITIL 4 certification

Work Rights

Not specified

Tailored Resume

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