Associate Analyst Delivery Management

Unisys

Bangalore, India
Fsr (wfm) cycle end to end management
Workforce management tools exposure
Telephony system exposure
Responsible for managing the delivery for few clients, including implementing the FSR (WFM) Cycle end to end

Job Summary

  • Responsible for managing the delivery for few clients, including implementing the FSR (WFM) Cycle end to end.
  • Focus on improvement areas by client for all FSR (WFM) metrics and effective coordination within all stakeholders.
  • Proactively provide workforce management and capacity planning analysis and make recommendations for improvement.

Matching Summary

Responsible for managing the delivery for few clients, including implementing the FSR (WFM) Cycle end to end.

Skills & Requirements

Must-have

  • FSR (WFM) Cycle end to end management
  • Workforce management tools exposure
  • Telephony system exposure
  • Capacity planning experience
  • Solution development, design and implementation
  • Long, Medium and Short Range forecast building
  • FTE and budget building knowledge

Nice-to-have

  • Six Sigma Trained
  • Virtual environment experience
  • People Management Skills
  • Communication Skills

Key Requirements

  • 0-2 years’ relevant experience
  • Bachelor’s in Commerce, Business Mgmt, Mathematics, Statistics, or Engineering

Work Rights

Not specified

Tailored Resume

Cover Letter