Security Dispatch Operator

Johnson Controls OpenBlue

Redmond, United States
Base: $26 - $28; bonus/equity: not specified; bene...
In-person
Alarm monitoring and dispatching
Respond to alarm events
Answer incoming calls professionally
Johnson Controls OpenBlue is seeking a Security Dispatch Operator in Redmond, United States, responsible for monitoring alarms and responding to security incidents globally. The role requires quick decision-making, professionalism, and adherence to operational procedures in a dynamic environment

Job Summary

  • Provide alarm and incident monitoring and dispatching, emergency and non-emergency security messaging, and incident escalation, globally 24 hours a day, 7 days a week for an organization that covers hundreds of locations, and over 100,000 people in over 100 countries.
  • Contribute to a well-staffed and a safe and healthy workplace through ensuring awareness and understanding of, and compliance with, standard operating procedures.
  • This position includes a competitive benefits package.

Matching Summary

Match Score: 75

Johnson Controls OpenBlue is seeking a Security Dispatch Operator in Redmond, United States, responsible for monitoring alarms and responding to security incidents globally. The role requires quick decision-making, professionalism, and adherence to operational procedures in a dynamic environment.

Salary

Base: $26 - $28; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Alarm monitoring and dispatching
  • Respond to alarm events
  • Answer incoming calls professionally
  • Work unsupervised
  • Microsoft Office 365 skills
  • Analytical and organized

Nice-to-have

  • Energetic and enthusiastic
  • Calm under pressure
  • Thrive on success
  • Team environment player

Key Requirements

  • Security or technology industry knowledge
  • Experience within the SOC environment
  • Security, military, law enforcement, or emergency services experience
  • Must be able to work in person at the SOC
  • U.S. citizen or legal right to work in the U.S.

Work Rights

Must be U.S. citizen or have legal right to work in the U.S.

Tailored Resume

Cover Letter