Hotel Application/systems Support (online Booking Systems)

Amadeus

Not specified; competitive compensation including ...
Not specified (flexibility implied)
Tertiary education in relevant discipline
Experience in technical support or help desk
Familiarity with hotel software solutions
The Hotel Application/Systems Support role at Amadeus involves providing first-line assistance to hospitality clients using Amadeus solutions, with a focus on customer service and problem-solving. The position seeks candidates with technical support experience and familiarity with hotel software solutions, offering opportunities for professional growth within a collaborative environment

Job Summary

  • The role serves as the first point of contact for customers across phone, portal, and email channels to resolve inquiries and troubleshoot issues.
  • Candidates must identify root causes of customer problems and document interactions consistently within the CRM system.
  • The position offers opportunities for professional growth within a global workplace culture that values diversity, inclusion, and collaborative spirit.

Matching Summary

Match Score: 85

The Hotel Application/Systems Support role at Amadeus involves providing first-line assistance to hospitality clients using Amadeus solutions, with a focus on customer service and problem-solving. The position seeks candidates with technical support experience and familiarity with hotel software solutions, offering opportunities for professional growth within a collaborative environment.

Salary

Not specified; Competitive compensation including salary and incentives; Comprehensive benefits package

Skills & Requirements

Must-have

  • Tertiary education in relevant discipline
  • Experience in technical support or help desk
  • Familiarity with hotel software solutions

Nice-to-have

  • Strong interpersonal communication skills
  • Ability to explain technical concepts clearly
  • Commitment to continuous learning

Key Requirements

  • Completed tertiary education (or equivalent)
  • Experience in technical support environments
  • Familiarity with hospitality industry principles

Work Rights

Not specified

Tailored Resume

Cover Letter