Smart Home Project- Foreign Language Voice And Email Customer Service

Concentrix

Suzhou, China
Foreign language communication skills
Technical support experience
Customer service orientation
The Sr Advisor I provides advanced technical support to client customers

Job Summary

  • The Sr Advisor I provides advanced technical support to client customers.
  • This role involves responding to escalated calls from other technical support advisors.
  • The position requires effective communication in multiple languages to assist customers with inquiries.

Matching Summary

The Sr Advisor I provides advanced technical support to client customers.

Skills & Requirements

Must-have

  • Foreign language communication skills
  • Technical support experience
  • Customer service orientation

Nice-to-have

  • Analytical skills
  • Problem-solving abilities
  • Attention to detail

Key Requirements

  • Fluency in Italian
  • Experience in customer service
  • Ability to analyze customer needs

Work Rights

Not specified

Tailored Resume

Cover Letter