Desktop Support Technician

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; bonus/equity: not specified; benefits: no...
Fully remote
Supporting windows and mac computers
Installing and configuring operating systems
Responding to it service tickets
The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software

Job Summary

  • The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.
  • This position will function as tier-2 support resource for campus staff and IT peers.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software.

Salary

$43,923; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • supporting Windows and Mac computers
  • installing and configuring Operating Systems
  • responding to IT service tickets

Nice-to-have

  • strong customer service skills
  • ability to analyze computer system problems
  • knowledge of audio/video systems

Key Requirements

  • bachelor’s degree in computer science or related field
  • two years of experience in computer support
  • five years of experience in computer support

Work Rights

Not specified

Tailored Resume

Cover Letter