Guest Service Agent

Sofitel Brisbane Central

Los Angeles, CA, United States
Not specified; not specified; not specified
On-site
Provide friendly guest service from arrival to departure
Execute check-in and check-out procedures accurately
Maintain positive attitude while solving guest challenges
The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure

Job Summary

  • The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure.
  • You will play a hands-on role in the successful pre-opening and opening of The Hoxton's first US property in Downtown LA.
  • The role requires working closely with Housekeeping, Sales, and Restaurants teams to ensure smooth overall hotel operations.

Matching Summary

The Guest Service Agent will provide naturally friendly, helpful, and responsive service to all guests from arrival to departure.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Provide friendly guest service from arrival to departure
  • Execute check-in and check-out procedures accurately
  • Maintain positive attitude while solving guest challenges

Nice-to-have

  • Natural host with ability to make guests feel at home
  • Eye for detail in public area maintenance
  • Team player with roll-up-your-sleeves attitude

Key Requirements

  • Interest in hotels and creating experiences
  • Ability to learn quickly and adapt to unique culture
  • Highly organized and detail-oriented approach

Work Rights

Not specified

Tailored Resume

Cover Letter