Customer Experience Associate - St Sauveur (full-time, 37.5h/week)

TD Bank

Saint-Sauveur, Quebec, Canada
Base: $44,000.00 - $55,400.00 cad; bonus/equity: n...
Customer service operations
Financial transaction processing
Client needs assessment
TD Canada Trust is the front line of TD, building strong client relationships through customer service operations and providing information and advice on services, products, and solutions

Job Summary

  • TD Canada Trust is the front line of TD, building strong client relationships through customer service operations and providing information and advice on services, products, and solutions.
  • As a Customer Experience Associate, you will process financial transactions, understand client needs to recommend suitable solutions, and resolve client concerns.
  • TD is committed to providing fair and equitable compensation, growth opportunities, and skill development, with a comprehensive Total Rewards package.

Matching Summary

TD Canada Trust is the front line of TD, building strong client relationships through customer service operations and providing information and advice on services, products, and solutions.

Salary

Base: $44,000.00 - $55,400.00 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service operations
  • Financial transaction processing
  • Client needs assessment
  • Promoting banking solutions
  • Positive client experience

Nice-to-have

  • Building strong client relationships
  • Positive work environment
  • Team effectiveness
  • Operational improvements

Key Requirements

  • High school diploma and/or 1+ year of relevant experience
  • Proficiency in MS Office Suite and Internet
  • Strong organizational and time management skills
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter