Customer Cares Representative

Kia of Frisco Inc

Medford, OR, US
Base: $19.25-28.85ph; target: $20-23ph starting; b...
On-site
1+ years customer-facing experience
Microsoft office proficiency
Salesforce tracking skills
Kia of Frisco Inc is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by acting as a liaison between customers and dealerships. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a salary range of $19.25-28.85 per hour

Job Summary

  • Serve as the key liaison between customers and dealership teams to resolve concerns efficiently and professionally.
  • Track, trend, and document customer concerns using Salesforce to identify patterns and opportunities for improvement.
  • The role offers a comprehensive benefits package including medical, dental, vision, 401(k), and vehicle purchase discounts.

Matching Summary

Match Score: 85

Kia of Frisco Inc is seeking a Customer Cares Representative in Medford, OR, to enhance customer experiences by acting as a liaison between customers and dealerships. The role requires strong communication skills, attention to detail, and proficiency in Microsoft Office, with a salary range of $19.25-28.85 per hour.

Salary

Base: $19.25-28.85/hr; Target: $20-23/hr starting; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • 1+ years customer-facing experience
  • Microsoft Office proficiency
  • Salesforce tracking skills

Nice-to-have

  • Strong critical thinking skills
  • Ability to de-escalate situations
  • Solution-oriented mindset

Key Requirements

  • High school graduate or equivalent
  • 18 years or older required
  • Drug free workplace compliance

Work Rights

Not specified

Tailored Resume

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