Associate Sales Support Rep

Caterpillar of Australia

Onsite
Customer order issue resolution
Sales team administrative support
Order status monitoring and updates
Perform administrative and in-house support tasks for a sales team, helping to build relationships and improve customer/dealer experience

Job Summary

  • Perform administrative and in-house support tasks for a sales team, helping to build relationships and improve customer/dealer experience.
  • Respond to customer inquiries, provide customer service regarding products and services, and address issues related to customer orders.
  • Monitor, prioritize, and track the status of orders to provide updates to customers.

Matching Summary

Perform administrative and in-house support tasks for a sales team, helping to build relationships and improve customer/dealer experience.

Skills & Requirements

Must-have

  • Customer order issue resolution
  • Sales team administrative support
  • Order status monitoring and updates
  • Customer and dealer needs alignment
  • Effective communication skills

Nice-to-have

  • Proactive industry information engagement
  • Building business partnerships
  • Customer satisfaction feedback solicitation

Key Requirements

  • Must be willing to learn industry knowledge
  • Onsite work required five days a week

Work Rights

Not specified

Tailored Resume

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