Sr Associate Technical Support Engineer-paradox

Workday

Troubleshoot complex account configurations
Sql queries for data investigation
Restful api calls with postman
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • Our culture is rooted in integrity, empathy, and shared enthusiasm.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Skills & Requirements

Must-have

  • Troubleshoot complex account configurations
  • SQL queries for data investigation
  • RESTful API calls with Postman
  • XML, JSON, and CSV formats
  • JIRA, Microsoft Office, Visual Studio Code

Nice-to-have

  • Creative approach and eager to learn
  • Sun-drenched optimism and drive
  • Curious minds and courageous collaborators
  • Knowledge-sharing to internal team members
  • AI troubleshooting tools and LLM observability

Key Requirements

  • Bachelor’s degree in Computer Science, IT, or equivalent experience
  • 2+ years in technical support
  • 1+ years experience with XML, JSON, CSV
  • 1+ years experience with JIRA, MS Office, VS Code
  • 1+ years experience with data-driven decision-making

Work Rights

Not specified

Tailored Resume

Cover Letter