Regional Service Manager

Carl Zeiss Pty Ltd

Kolkata, India
**
Drive regional service business
Achieve customer delight
Manage service team performance
** Carl Zeiss Pty Ltd is seeking a Regional Service Manager for their Medical Division in Kolkata, India. The role focuses on enhancing customer satisfaction through effective service management, operational efficiency, and team development. **

Job Summary

  • Own and drive the Service vertical for the Medical Division at the Regional Level to achieve customer delight.
  • Oversee collections, establish grievance redressal processes, and identify innovative interventions to drive account penetration.
  • Develop the regional service team, mentor members, and motivate them with incentives to build a performance-based culture.

Matching Summary

Match Score: 75

** Carl Zeiss Pty Ltd is seeking a Regional Service Manager for their Medical Division in Kolkata, India. The role focuses on enhancing customer satisfaction through effective service management, operational efficiency, and team development. **

Skills & Requirements

Must-have

  • Drive Regional Service Business
  • Achieve Customer Delight
  • Manage Service Team Performance
  • Ensure Service Contract Coverage
  • Optimize Service Operations
  • Drive Service Business Growth

Nice-to-have

  • Implement Digital Service Delivery
  • Foster Cross-Team Collaboration
  • Drive Continuous Learning Processes

Key Requirements

  • Professional training for service team
  • Availability of calibrated tools/spare parts
  • Adherence to systems and processes

Work Rights

Not specified

Tailored Resume

Cover Letter