Enrollment Manager, Pulmonary Rehabilitation

Aviary

New York, United States
Not specified; not specified; generous pto / sick ...
On-site
Manage patient contact centers
2+ years insurance verification experience
3+ years call center management experience
The Enrollment Manager will oversee patient enrollment and onboarding into the pulmonary rehab program while managing the enrollment team

Job Summary

  • The Enrollment Manager will oversee patient enrollment and onboarding into the pulmonary rehab program while managing the enrollment team.
  • Candidates must have at least 3 years of managerial experience overseeing teams in care operations or call centers.
  • Benefits include generous PTO, health benefits, a 401(k) plan, and free lunch and snacks in the NY office.

Matching Summary

The Enrollment Manager will oversee patient enrollment and onboarding into the pulmonary rehab program while managing the enrollment team.

Salary

Not specified; Not specified; Generous PTO / sick leave/health benefits; FSA Commuter Benefits; 401(k) plan; Free lunch and snacks; Health and wellness stipend

Skills & Requirements

Must-have

  • Manage patient contact centers
  • 2+ years insurance verification experience
  • 3+ years call center management experience
  • Screening hiring managing 10+ specialists
  • Knowledge of ICD-10 billing and EHRs

Nice-to-have

  • Fluency in Spanish language skills
  • Practice management experience preferred
  • Strong analytical problem solving abilities
  • Experience with Zendesk and CRM platforms

Key Requirements

  • 3+ years in a managerial role
  • Minimum 2+ years screening hiring managing team
  • Proficient in spreadsheet creation and management
  • Experience with Twilio Flex or Five9 software

Work Rights

Not specified

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