Advice Line Nurse - Rn, Family Medicine Central Support
Carilion Services Inc
Roanoke, Virginia, United States
Onsite
Advanced nursing skill and knowledge
Excellent communication skills
Critical thinking skills
The Advice Line Nurse triages incoming calls and consults with callers, analyzing information to counsel and refer patients regarding their health care needs
Job Summary
The Advice Line Nurse triages incoming calls and consults with callers, analyzing information to counsel and refer patients regarding their health care needs.
Utilizes delegation and critical thinking skills to provide quality service through a team-oriented, collaborative approach to patient care.
Carilion Clinic offers a comprehensive benefits package, including medical, dental, and vision benefits, an employer-funded pension plan, and paid time off.
Matching Summary
The Advice Line Nurse triages incoming calls and consults with callers, analyzing information to counsel and refer patients regarding their health care needs.
Skills & Requirements
Must-have
Advanced nursing skill and knowledge
Excellent communication skills
Critical thinking skills
Establish rapport over the phone
Call center environment
Nice-to-have
Team oriented collaborative approach
Patient advocate protector of patient's rights
Provider of psychological/social/cultural support
Key Requirements
Graduate of school of professional nursing
4 years of varied nursing experience
Some inpatient nursing experience
Currently licensed as Registered Nurse (RN) in Virginia