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Stone House Animal Hospital

Allen Park, MI, United States
Competitive pyy; performance bonuses; 401(k) match...
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Answering multi-line phone systems
Scheduling and rebooking appointments
Client and patient communication
** Stone House Animal Hospital is seeking a Customer Service Representative with at least one year of veterinary experience. The role requires strong communication skills, attention to detail, and the ability to manage a high volume of calls and appointments while maintaining excellent customer service. **

Job Summary

  • The role involves managing a high volume of appointments and phone calls while maintaining consistent customer service standards.
  • Candidates must have at least one year of veterinary experience and proficiency in Microsoft Office applications.
  • The company offers competitive pay, performance bonuses, 401(k) matching, and comprehensive health benefits for full-time employees.

Matching Summary

Match Score: 75

** Stone House Animal Hospital is seeking a Customer Service Representative with at least one year of veterinary experience. The role requires strong communication skills, attention to detail, and the ability to manage a high volume of calls and appointments while maintaining excellent customer service. **

Salary

Competitive pay; Performance bonuses; 401(k) matching

Skills & Requirements

Must-have

  • Answering multi-line phone systems
  • Scheduling and rebooking appointments
  • Client and patient communication
  • Accurate documentation of communications
  • Standing for 8-9 hour shifts
  • Lifting up to 50 pounds unassisted

Nice-to-have

  • Strong attention to detail
  • Ability to remain calm in fast-paced environment
  • Willingness to learn and grow
  • Dependable and reliable work ethic

Key Requirements

  • Minimum of one (1) year veterinary experience required
  • Reliable transportation required
  • Proficiency in Microsoft office and basic computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter