Application Support Senior Analyst Execution Services
Citi Handlowy
Pune, Maharashtra, India
Technical and business support
Application stability efficiency effectiveness
Risk and impact assessment
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements
Job Summary
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Responsibilities include maintaining application systems, managing operating environments, performing daily checks, developing documentation, assessing risk, and partnering with development teams for bug fixes and enhancements.
The role requires strong analytical, communication, and diplomacy skills, with the ability to act as an advisor or coach to junior analysts and influence decisions through expertise.
Matching Summary
The Application Support Senior Analyst provides technical and business support for users of Citi Applcations, focusing on quick resolutions, driving stability, efficiency, and effectiveness improvements.
Skills & Requirements
Must-have
technical and business support
application stability efficiency effectiveness
risk and impact assessment
technical support documentation
application releases deployment production
problem management tools
Nice-to-have
coaching and training new recruits
diplomacy skills
advising senior stakeholders
sound ethical judgment
Key Requirements
5-8 years experience in Application Support
Experience installing configuring supporting business applications
Experience with programming languages
Bachelor’s/University degree or equivalent experience