Eligibility Officer - Workers Compensation

DXC Technology

Not specified; not specified; competitive remunera...
2 years initial claims assessment experience
Strong knowledge of workplace injury rehabilitation & compensation act 2013
Experience with acction or novus case management systems
The Eligibility Officer will make critical decisions on accepting or rejecting workers compensation claims and transition them to Case Managers

Job Summary

  • The Eligibility Officer will make critical decisions on accepting or rejecting workers compensation claims and transition them to Case Managers.
  • DXC Technology offers a culture that drives innovation, delivers results, and rewards performance while fostering an inclusive environment.
  • Success in this role requires strong technical knowledge of the relevant legislation and the ability to calculate PIAWE and identify recovery potential.

Matching Summary

The Eligibility Officer will make critical decisions on accepting or rejecting workers compensation claims and transition them to Case Managers.

Salary

Not specified; Not specified; Competitive remuneration and benefits offered

Skills & Requirements

Must-have

  • 2 years initial claims assessment experience
  • Strong knowledge of Workplace Injury Rehabilitation & Compensation Act 2013
  • Experience with ACCtion or Novus case management systems
  • Problem solving and decision making skills
  • Written and verbal communication capability

Nice-to-have

  • Resilience and perseverance in business objectives
  • Customer service focus and negotiation skills
  • Continuous improvement and initiative mindset
  • Flexibility and ability to adapt to change
  • Concern for others and rule following

Key Requirements

  • 2+ years in initial claims assessment or 1+ year as paralegal/legal assistant
  • Strong working knowledge of Workplace Injury Rehabilitation & Compensation Act 2013
  • Intermediate to advanced knowledge of ACCtion and Novus systems
  • Legal qualification preferred
  • WorkCover scheme experience required

Work Rights

Not specified

Tailored Resume

Cover Letter