Inside Sales Support Supervisor - South Florida

Home Depot

South Florida, US
Base: $60,500.00 - $96,500.00 (for specific states...
Direct supervision of contact center team
Performance management and coaching
Customer transaction handling oversight
The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and timely delivery of products

Job Summary

  • The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and timely delivery of products.
  • This role is accountable for personnel issues including selection, termination, performance appraisal, and professional development of subordinates.
  • The incumbent must effectively communicate with internal and external stakeholders while driving engagement through daily coaching.

Matching Summary

The Contact Center Supervisor leads and coaches a team to ensure quality customer interactions and timely delivery of products.

Salary

Base: $60,500.00 - $96,500.00 (for specific states/cities); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Direct supervision of contact center team
  • Performance management and coaching
  • Customer transaction handling oversight

Nice-to-have

  • Self-motivated leadership style
  • Team collaboration skills
  • Operational problem troubleshooting

Key Requirements

  • 1+ year of previous leadership experience
  • Must be eighteen years of age or older
  • Legally permitted to work in the United States

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter