It Service Delivery Technician

Integer

Base wages; cash-based incentive program; overtime...
Fully remote
Windows 10/11 support experience
Office 365 administration skills
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to FDA regulations, safety requirements, and the development of internal documentation for the knowledge base.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, and mobile devices.

Salary

Base wages; Cash-based incentive program; Overtime pay, shift differentials, call-in pay

Skills & Requirements

Must-have

  • Windows 10/11 support experience
  • Office 365 administration skills
  • Active Directory user management
  • Symantec End Point Protection usage
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Mac hardware and OS X support
  • Enterprise iOS device management
  • CAD and engineering design tools
  • ERP and manufacturing systems knowledge
  • Strong interpersonal communication skills
  • Continuous improvement mindset

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of relevant experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter