Waste Connections is seeking a Bilingual Customer Service Representative for their Pro Star Waste location in Goodrich, TX. The role requires handling customer inquiries and problem resolution in a fast-paced environment, with an emphasis on empathetic communication and proficiency in Microsoft Office applications
Job Summary
Field calls from customers and resolve problems concerning service or billing.
Work in conjunction with other departments to resolve customer disputes and deliver services in a manner that promotes goodwill.
Work in a fast paced, cooperative, high call volume environment, soliciting sales of new or additional services.
Matching Summary
Match Score: 85
Waste Connections is seeking a Bilingual Customer Service Representative for their Pro Star Waste location in Goodrich, TX. The role requires handling customer inquiries and problem resolution in a fast-paced environment, with an emphasis on empathetic communication and proficiency in Microsoft Office applications.
Skills & Requirements
Must-have
High call volume environment
MS Word and Excel proficient
Excellent oral and written communication
Bilingual communication skills
Nice-to-have
High energy individual
Previous waste experience
Key Requirements
2 years of Customer Service experience
Experience with MS Word, Excel, and Email
Typing and 10-key skills
Ability to read, write, and comprehend and communicate in English
Ability to analyze and solve problems
Experience with past due payments and collections techniques