Competitive salary; not specified; staff meals + e...
Not specified
1-3 years customer service experience
English and chinese communication skills
Whatsapp pos systems google workspace proficiency
QUANTFOOD PTE. LTD. is seeking a Customer Service Manager to enhance customer experience and manage order coordination in the food and beverage sector. The ideal candidate will possess strong communication skills and relevant experience in customer service and hospitality
Job Summary
The role involves responding to customer enquiries via WhatsApp, phone, email, and social media while managing reservations and orders.
Candidates will coordinate catering and delivery orders, liaising with kitchen teams and delivery partners to ensure smooth fulfilment.
The company offers competitive salary, staff meals, employee discounts, and career growth opportunities within a fast-growing F&B group.
Matching Summary
Match Score: 85
QUANTFOOD PTE. LTD. is seeking a Customer Service Manager to enhance customer experience and manage order coordination in the food and beverage sector. The ideal candidate will possess strong communication skills and relevant experience in customer service and hospitality.
Salary
Competitive salary; Not specified; Staff meals and employee discounts
Skills & Requirements
Must-have
1-3 years customer service experience
English and Chinese communication skills
WhatsApp POS systems Google Workspace proficiency
Nice-to-have
Restaurant operations or catering experience
Corporate client handling experience
Positive attitude and customer-first mindset
Key Requirements
1-3 years of experience in customer service, hospitality or F&B
Strong communication skills in English and Chinese