Patient Access Coordinator Ii - Ahn Cancer Institute - Allegheny Valley Hospital - Full Time

Highmark Health

Allegheny Valley Hospital, Pennsylvania, US
Conducts patient scheduling and preregistration
Verifies medical benefits and insurance coverage
Calculates patient financial responsibility estimates
This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes

Job Summary

  • This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes.
  • The position requires verifying insurance information, identifying payor authorization needs, and accurately calculating patient financial responsibilities.
  • Employees must adhere to strict HIPAA guidelines and organizational policies while delivering a positive patient experience.

Matching Summary

This role creates the first impression of AHN's services by managing scheduling, pre-registration, and financial clearance processes.

Skills & Requirements

Must-have

  • Conducts patient scheduling and preregistration
  • Verifies medical benefits and insurance coverage
  • Calculates patient financial responsibility estimates
  • Validates authorization and referral requirements
  • Maintains HIPAA compliance and data security

Nice-to-have

  • Experience in demanding customer service environments
  • Call or service center experience preferred
  • Ability to train and assist team members
  • Strong communication skills for patient interactions

Key Requirements

  • Minimum High school diploma or GED
  • Two previous years of related experience
  • Preferred certification with Healthcare Financial Management Association
  • Experience operating PC and software applications

Work Rights

Not specified

Tailored Resume

Cover Letter